I forgot my password, what do I do?

Passwords! Ugh, we get it, there’s just so many to keep track of. Luckily, resetting your password on Fruit Connect is easy. Here’s how…

Step 1:

Go to the login screen and hit Forgot Password.hit forgot password

Step 2: 

Enter your email address you used with Fruit Connect. You can try several different emails, if you can’t remember which of your emails you used.

login screen

Step 3: 

Check your inbox. The email is sent right away as indicated by the Email sent notice that pops up on the screen.

If you don’t see an email in your inbox, check your spam folder for a NoReply email from no-reply@fruitconnect.fruitshare.ca. Also, check your settings for how quickly your email is set to automatically refresh for the email address you used for Fruit Connect.

email sent to reset

Here’s what you should see in your inbox.

Step 4:

Follow the link in the email back to Fruit Connect where you can enter and confirm a new password that is tied specifically to your account.

new password reset

Step 5

You are back in business. Once you hit reset password, you’ll be taken to your account where you’re ready to pick up where you left off.

reset confirmed